Privacy Policy

How we collect, use, and protect your personal information

Last Updated: March 9, 2026

Introduction

KECO Pump & Equipment ("we," "our," or "us") operates the kecopump.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form or request a quote
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Request product information or technical support

This information may include:

  • Name
  • Email address
  • Phone number
  • Company/Organization name
  • Industry or application details
  • Message content and inquiry details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visit

Lawful Basis for Processing

Under applicable data protection laws, we process your personal information based on the following legal grounds:

  • Consent: When you submit our contact form or request a quote, your information is processed based on the consent you provide at the time of submission.
  • Legitimate Interest: We process automatically collected information (such as server logs and usage data) based on our legitimate interest in maintaining website security, improving our services, and understanding how visitors use our site.
  • Cookie Consent: Cookie and localStorage data is processed based on your consent, which you provide through our cookie consent banner when you first visit the site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process quote requests and provide product information
  • Send you updates about our products and services (with your consent)
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Below is a detailed list of the cookies and storage mechanisms we use:

  • keco_cookie_consent (localStorage): Stores your cookie consent preference so we do not ask you again on each visit. This is persistent and remains in your browser until you clear your localStorage.
  • PHPSESSID (session cookie): A standard PHP session cookie used to process contact form submissions. This cookie expires automatically when you close your browser.

We do not set any third-party tracking cookies. No advertising, remarketing, or social media tracking cookies are placed on your device through our website.

Google Fonts: Our website loads fonts from Google's servers for typography. This external resource request may transmit your IP address to Google. Google's use of this data is governed by the Google Privacy Policy.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality, particularly contact form submissions.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service:

  • Google Fonts: We use Google Fonts for typography, which may collect your IP address
  • Email Services: Contact form submissions are processed through our email service provider

These third parties have their own privacy policies governing their use of your information.

International Data Transfers

Some of the services we rely on may involve the transfer of data outside your country of residence:

  • Email Processing: Contact form submissions are sent via Microsoft 365 (Outlook) SMTP servers, which may involve processing through data centers located in the United States.
  • Google Fonts: Font files are loaded from Google's global content delivery network (CDN), which may serve content from servers outside your region.

Where applicable, these transfers are supported by standard contractual clauses or other appropriate safeguards as required by data protection law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods are as follows:

  • Contact form submissions: Personal information submitted through our contact form (name, email, phone, message content) is retained for up to 12 months from the date of submission, after which it is deleted.
  • Rate limiting data: Our contact form uses server-side rate limiting to prevent abuse. Rate limiting records (based on IP address) are automatically purged after 1 hour.
  • Cookie consent preference: Your consent choice is stored in your browser's localStorage and remains until you manually clear it through your browser's privacy settings.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority (for example, a supervisory authority in the EU/EEA under the GDPR)

To exercise these rights, please contact us using the information below.

Withdrawal of Consent

You may withdraw your consent at any time using the following methods:

  • Contact form data: Email us at [email protected] to request the deletion of any personal information you have previously submitted through our contact form.
  • Cookie consent: You can withdraw your cookie consent by clearing your browser's localStorage or by using your browser's built-in privacy settings to remove site data for kecopump.com.

Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

KECO Pump & Equipment
3475 Kurtz Street
San Diego, CA 92110
Phone: (619) 298-3800
Email: [email protected]